Frequently asked questions

Bankwards is a financial operations platform that connects business finance workflows, banking, payments, accounting and reporting in one place. It helps businesses reduce manual work, improve financial visibility, and manage their financial operations through connected systems.

Bankwards is designed for SMEs, growing businesses and larger organizations looking to simplify financial operations, improve cash-flow visibility, and connect payables, receivables, payments and accounting in one platform. It also supports finance teams managing complex workflows across multiple systems, as well as banks, software providers and advisory firms looking to offer financial capabilities under their own brand.

Yes. Bankwards helps SMEs reduce repetitive administrative work, keep track of money coming in and going out, manage invoices, and gain a clearer view of their cash flow. Businesses can choose the capabilities that best suit their needs and expand as they grow.

No. Bankwards is designed to make financial information and workflows easier to manage. Its centralized interface helps business owners and finance teams understand their financial position without having to switch between multiple systems. Integration and implementation requirements will depend on your existing setup.

Bankwards helps address fragmented financial systems, manual invoice processing, disconnected payment workflows, time-consuming reconciliation, and limited visibility into cash flow and customer credit exposure. It brings these workflows together to help teams make better-informed financial decisions.

Bankwards is a financial technology platform, not a bank. Regulated payment services are delivered by Bankwards and its licensed partners, subject to the applicable jurisdiction, programme approval and service availability.

Yes. Bankwards is designed to connect with existing business and financial systems through available integrations and APIs. The specific integration approach depends on the systems involved and the workflows you want to automate.

Yes. Bankwards supports accounts payable and accounts receivable workflows, helping businesses track supplier bills, customer invoices, outstanding amounts and overdue items in one connected environment.

Bankwards provides consolidated cash-flow monitoring and visibility across connected bank accounts and currencies. Available balances and refresh frequency depend on the connected banking institutions and supported integrations.

Yes. Bankwards supports customer credit risk monitoring, including credit limit utilization, exposure tracking and risk indicators. These capabilities help finance teams identify potential concerns and monitor customer exposure.

Bankwards supports customizable reporting designed to provide relevant financial information to different stakeholders. Available reports and data fields depend on the connected systems, permissions and enabled modules.

Bankwards supports audit logging across relevant activities, including changes to financial records, payments, approvals and permissions. The information captured depends on the workflow and module involved.

Bankwards is designed to connect with business and financial systems, including ERP platforms, banking services, payment infrastructure and other operational tools. Available integrations should be confirmed for your specific system and use case.

Bankwards is designed to work alongside existing ERP and accounting systems rather than requiring every business to replace its current technology. Integration options depend on the ERP, available APIs, and the data or workflows that need to be synchronized.

Email-based invoice ingestion can be supported through compatible email integrations and workflows. The availability of automated mailbox connections, attachment retrieval and document processing depends on the email provider and the integration configured for your account.

Yes. Bankwards offers an API-oriented integration approach for supported capabilities, allowing businesses and partners to connect workflows with their own applications. API availability, authentication requirements and supported operations depend on the relevant service.

Bankwards supports payment capabilities across available payment rails, including SEPA, SWIFT, ACH and FedWire.

Bankwards offers flat-fee pricing for supported transfers. The applicable fee depends on the transfer method and any relevant exceptions or third-party charges.

Payment timelines depend on the payment rail, destination, currency, receiving institution, compliance checks and applicable cut-off times. The estimated arrival time should be confirmed for the specific transfer before it is initiated.

Bankwards supports international payment capabilities through available payment rails and partners. Supported currencies, destinations, transfer methods and eligibility requirements depend on the applicable service and programme.

Bankwards supports reconciliation workflows that help match financial transactions with relevant records and reduce manual reconciliation work. Matching results and exception handling depend on the available transaction data and configured rules.

Bankwards is designed to support secure financial workflows through access controls, protected connections and auditability. Security measures and certifications applicable to a particular service should be confirmed in the relevant security documentation.

Bankwards supports user permissions and controlled access to relevant financial workflows. Available roles and permission settings depend on the modules and configuration enabled for your organization.

Bankwards provides audit logging and financial workflow controls that can support internal governance and audit processes. Specific regulatory obligations and compliance requirements depend on your organization, jurisdiction and use of the platform.

Regulated payment services are delivered by Bankwards and its licensed partners, subject to jurisdictional availability and programme approval. Contact the Bankwards team to confirm the arrangements applicable to your business and location.

Yes. Bankwards offers white-label capabilities for eligible partners, allowing them to present supported financial services under their own brand, domain and selected pricing model while Bankwards provides the underlying platform infrastructure.

The solution is designed for banks, electronic money institutions, ERP and software providers, fleet and fuel technology companies, and advisory firms that want to embed financial capabilities into their existing customer experience.

The white-label offering supports configuration of selected modules and customer-facing branding. The exact level of customization and feature availability depends on the partnership arrangement and programme configuration.

Bankwards supports embedded financial workflows and API-based integration for eligible use cases. The implementation approach depends on the desired customer experience, required capabilities and technical integration scope.

You can contact the Bankwards team to discuss your business model, target customers, required financial capabilities, integration requirements and potential partnership structure. The team can help determine the appropriate solution and next steps.

Yes. Bankwards can guide your team through the onboarding process to help you get started with the platform. Our team will work with you to understand your business requirements, configure the appropriate features, and help your team become familiar with the relevant workflows.

Onboarding may include understanding your business needs, setting up your selected features, discussing integrations with your existing systems, and guiding your team through key platform workflows. The exact process will depend on your requirements and the solution you choose.

Yes. You can discuss training requirements with the Bankwards team to help your employees understand how to use the platform and incorporate it into their day-to-day financial operations.

The timeline depends on your business requirements, selected modules, integration complexity and implementation scope. Contact our team to discuss your needs and establish an appropriate onboarding plan.

Contact the Bankwards team to discuss your onboarding and training requirements. We will help you understand the available options and determine the best approach for your organization.